Privacy Policy — How fk77 Keeps Your Data Safe

Introduction & Scope

This privacy policy ("Policy") describes our practices regarding the personal information of users of the fk77 platform and its associated services ("Services"). This policy applies to fk77's website, mobile application, and all related digital services.

By using our services, you are considered to have agreed to the terms described in this policy. If you disagree with any part of this policy, you are advised to stop using our services.

fk77 believes that user privacy is a fundamental right. We commit that your data will never be sold to third parties and will only be used for the purposes stated in this policy.

Our Core Commitments

Data is never sold
Protected by SSL encryption
Limited sharing with third parties
Full control for the user
Option to close account at any time

What Data We Collect

fk77 collects certain information to provide its services. This data comes from two main sources: what you provide directly and what is collected automatically while you use the service.

Information You Provide Directly

You may provide the following information when registering or managing your account:

Full name and date of birth
Email address and mobile number
Residential address
Payment information (details related to bKash, Nagad, Rocket, or bank accounts)
Documents for identity verification (national ID, etc.)

Automatically Collected Information

When you use our platform, the following information may be collected automatically for technical reasons:

IP address and device identification information
Browser type and operating system
Page visit logs and click data
Cookies and similar tracking technologies
Session duration and activity information

Financial Transaction Information

To process deposit and withdrawal transactions, we retain the following information:

Deposit and withdrawal history
Payment method details
Transaction time and amount
Bonus and promotion usage information

Gaming Activity Information

The following information is retained to ensure service quality and implement responsible gaming policies:

Game history and betting information
Win and loss records
Preferred game categories
Session frequency and duration

Purpose of Data Use

fk77 uses collected data only for legitimate business purposes and to provide you with improved services. The main purposes for which we use your data are described in detail below.

Service Operation & Improvement

Data is used to create and maintain your account, process transactions, resolve technical issues, and improve the overall quality of the service. Our technical team regularly works to make the platform more secure and user-friendly.

Security & Fraud Prevention

Data is analyzed to prevent unauthorized access, account hacking, fraudulent transactions, and money laundering. Our security systems work around the clock to keep your account and funds safe.

Ensuring Responsible Gaming

Data is used to monitor user gaming activity, maintain responsible gaming limits, and provide support when needed. fk77 always prioritizes the wellbeing and safety of its users.

Communication & Support

Contact information is used to send important account notifications, transaction confirmations, and to provide assistance through customer support. You can opt out of receiving marketing messages at any time.

Data Sharing with Third Parties

fk77 never sells your personal data. However, in the limited circumstances below, and only to the extent necessary, data may be shared with third parties.

Payment Processors

Necessary financial information is shared with trusted payment service providers (bKash, Nagad, Rocket, and banks) to complete transactions. These third parties operate under their own privacy policies.

Technology Service Providers

Only the necessary technical information is shared with technology companies whose services we use to operate the platform. These providers are required to operate under our guidelines.

Legal Obligations

Data may be disclosed to fulfill court orders, lawful requests from law enforcement agencies, or requirements under applicable law. In such cases, we only provide the minimum information legally required.

Analytics Services

Anonymous or aggregated usage data may be sent to analytics services to improve the platform's performance. This data does not include personally identifiable information.

Cookies & Tracking Technologies

fk77 uses cookies and similar tracking technologies, which are small data files stored in your browser. These technologies help ensure the functionality of our service and improve your experience.

You can accept or reject cookies by changing your browser settings. However, disabling certain cookies may cause some parts of the service to not work correctly.

Types of Cookies

Essential Cookies: Login sessions and security
Functional Cookies: Preferences and language settings
Analytics Cookies: Service usage statistics
Performance Cookies: Loading speed improvement

Data Security Measures

fk77 applies industry-leading security measures to keep your data safe. Our technical and procedural security measures are described below.

SSL Encryption

All communication between our servers and your device is protected by advanced SSL/TLS encryption.

Encrypted Storage

Sensitive data (passwords, payment information) is stored in encrypted form and is never kept as plain text.

Security Audits

We ensure the security of our systems through regular security audits and vulnerability testing.

Access Control

Only authorized staff have limited access to necessary data, and all access is logged.

Incident Response

We have a dedicated response plan in place for the rapid detection and resolution of any security incident.

Backup & Recovery

Regular data backups are maintained so that your information remains safe even in the event of a technical failure.

Your Rights

As a fk77 user, you have certain important rights over your personal data. You can contact our support team at any time to exercise these rights.

Right to Access Your Data

You can request a copy of the information we hold about you at any time. We will provide this information within a reasonable time after receiving your request.

Right to Correct Your Data

If any of your information is incorrect or incomplete, you can request a correction. You can update some information directly from the profile section of your account.

Right to Delete Your Data

In certain circumstances, you can request that your data be deleted. However, information related to legal obligations, ongoing disputes, or financial transactions may need to be retained for a specified period.

Right to Object to Processing

You can opt out of receiving marketing communications at any time and object to the processing of your data for specific purposes. Upon receiving such a request, we will stop the processing.

Right to Data Portability

You can request an export of your profile information, transaction history, and other relevant data in a structured, commonly used format.

Data Retention Period

fk77 retains your data only for as long as it is necessary or legally required. Even after an account is closed or becomes inactive, certain data may be kept for a specified period for the following reasons:

Financial transaction records to meet legal obligations
To ensure the resolution of potential disputes or claims
For fraud prevention and security purposes
To meet tax and regulatory reporting requirements

After the required period has passed, data is securely deleted or anonymized.

General Retention Guidelines

Active accounts: For the lifetime of the account
Financial records: As required by law
Inactive accounts: For a limited period
Log files: As required for security

Policy Changes & Updates

fk77 reserves the right to update this privacy policy from time to time as needed. If any significant changes are made to the policy, we will notify you by the following methods:

By displaying a prominent notice on the website
By sending a message to your registered email address
By obtaining your consent to the updated policy at login

If you continue using our services after a change, you will be considered to have consented to the updated policy. If any change is not acceptable to you, you may contact us and request to close your account.

Current Policy Information

Version: 1.0
Effective: From 2026
Language: Bengali
Market: Bangladesh

Privacy Contact

If you have any questions or concerns about this privacy policy, or wish to exercise your rights, please contact our support team. We are always ready to assist you in both Bengali and English.

Privacy Inquiries

Our support team is available 24/7. Email us at: [email protected]

You can also get instant support via live chat — in Bengali and English.

Read our other legal documents

Terms & Conditions

Learn about responsible gaming

Responsible Gaming

fk77's Privacy Policy — Your Data, Our Responsibility